Betting Rules

General betting conditions

By placing a bet, you confirm that you have read and understood the applicable rules and agree to be bound by them. You are responsible for checking that your account details, selected market, stake, odds and potential return are correct before confirming a bet. If anything appears unclear, do not place the bet until you have reviewed the relevant information.

Betting is available only where permitted by applicable law and the rules that apply to your location. You must meet any age, identity and account requirements before using betting services. Kats Casino may require information or documents to verify your identity, age, payment method, source of funds or account activity. An account must be used only by the person to whom it belongs.

You must keep your login details secure and must not allow another person to access or use your account. Bets placed through your account may be treated as having been placed by you unless Kats Casino has been notified of unauthorised access and has had a reasonable opportunity to investigate. You should contact the relevant support channel through the website as soon as you become aware of a security concern.

• You must provide accurate, current and complete account information.
• You must not place bets on behalf of another person or allow another person to place bets through your account.
• You must not use the service for unlawful activity, fraud, manipulation or any attempt to avoid account controls.
• You must check the rules, selections and bet details before confirming each wager.
• You should keep records of your bets, transactions and account communications.

Kats Casino may refuse, limit, suspend, cancel or review a bet or account where this is reasonably required for legal, security, integrity, technical or operational reasons. Any action will be considered in accordance with the applicable terms and the circumstances of the matter.

Placing and accepting bets

A bet is not final merely because a selection has been added to a bet slip. A bet is accepted only when the website confirms acceptance and records the wager in your account. The confirmation may include a bet reference, stake, price or odds, market, selections and potential return. You should retain this information for your records.

Displayed prices, odds, lines, handicaps, totals and other market information may change before a bet is accepted. The price shown at the time of confirmation is generally the price that applies, subject to the relevant product rules and any obvious error provisions. A bet may be rejected if a market closes, an event starts, a technical problem occurs, an account restriction applies or the requested wager cannot be processed.

Bet slips and selections

Before confirming a bet, review each selection carefully. This includes the event or game, participants, market type, date, time, outcome, stake, odds and any related conditions. In a multiple or combination bet, every selection may affect the result and return. A mistake made by a player may not be corrected after acceptance, although a bet may be reviewed if there is a platform error or another circumstance covered by the applicable rules.

Minimums, maximums and account controls

Minimum and maximum stake amounts, market limits, transaction limits and other account controls may apply. These controls can differ between products, markets, players or payment methods and may be displayed on the website. A displayed potential return is not a guarantee that a bet will be accepted at that amount if the available price or limit changes before confirmation.

Errors and irregular activity

If an obvious mistake affects a price, market description, settlement or account balance, Kats Casino may investigate and take the action permitted by the applicable terms. This may include correcting an error, voiding an affected bet or recalculating a transaction where appropriate. A technical fault, interruption or incorrect display does not create an entitlement to a return that would not otherwise apply.

Results, settlement and cancelled events

Bets are settled using the official result or outcome determined by the relevant governing body, competition, event organiser or other reliable source identified in the applicable product rules. The settlement method can depend on the market selected. For example, a market may be based on the result at the end of regular time, the result after extra time, a specified period, a particular round or another clearly stated point.

You are responsible for checking the settlement conditions that apply to your bet. A result may be changed after an initial announcement if the relevant authority corrects an official result. Where the rules allow a result to be changed, the bet may be resettled. Any correction will be handled according to the applicable market rules and available information.

Postponed, abandoned or interrupted events

If an event is postponed, abandoned, interrupted or rescheduled, the outcome of affected bets will depend on the rules for that product and market. Some bets may remain valid if the relevant event or portion of the event is completed within the period stated in the rules. Other bets may be cancelled or voided if the required conditions are not met. A change to the venue, date, participants or format may also affect settlement.

Player, team or participant changes

Rules for withdrawals, non-starters, substitutions and participant changes may vary between markets. A selection can be treated differently depending on whether the participant started, took part, was officially replaced or was removed before the event. Always check the market-specific conditions rather than assuming that the same rule applies to every bet.

Void bets and refunds

A void bet is treated as cancelled under the applicable rules. The stake may be returned, while a void selection in a multiple bet may be removed and the remaining selections settled under the relevant rules. A refund does not necessarily apply to every related bet or transaction. The outcome will depend on the reason for the void and the conditions displayed for the market.

Where a bet is settled as a win, loss, push, tie, void or another result, the account balance will be updated according to the applicable rules. Settlement may be reviewed if there is a result correction, suspected error, system issue or other relevant information. You should not treat a temporary balance display as final if a bet is still under review.

Account conduct and responsible betting

Betting should be treated as entertainment, not as a way to make money or recover losses. Only bet amounts that you can afford to lose. Set a budget before you play and consider setting time and spending limits where these tools are available. Do not increase your stake because of a previous loss, and do not chase losses by continuing to bet for longer or at higher amounts.

1. Decide how much money and time you are comfortable spending before you start.
2. Take regular breaks and avoid betting when you are tired, upset, under the influence of alcohol or affected by other substances.
3. Keep betting separate from essential household spending and never use borrowed money for gambling.
4. Review your account activity regularly so that deposits, stakes and results are clear.
5. Use available deposit, loss, session or wagering controls if you need help managing your play.
6. Consider self-exclusion or account closure if betting is no longer enjoyable or is becoming difficult to control.

Kats Casino may apply responsible gambling checks, account restrictions or other safeguards. These measures can include requests for information, limits on activity, temporary interruptions or exclusion arrangements. You must not try to bypass a restriction by opening another account, using another person’s account or providing inaccurate information.

Fair play and prohibited conduct

Players must use the service fairly and honestly. Prohibited conduct may include using automated tools without permission, exploiting a software fault, interfering with the website, manipulating an event or market, using another person’s payment method without authority, engaging in fraudulent activity or attempting to conceal the source of funds. Kats Casino may suspend activity, withhold a transaction pending review or take other action allowed by the applicable terms where prohibited conduct is suspected.

Questions and disputes

If you believe a bet has been accepted, displayed or settled incorrectly, review the bet reference and relevant market rules first. Raise the issue through the support option available on the Kats Casino website and provide clear information about the account, bet and concern. Complaints are reviewed using account records, transaction data, bet logs, published rules and available result information. A decision may take account of technical records and any later correction to an official result.

These general Betting Rules do not replace the specific terms shown for a product, promotion, market or account. If there is an inconsistency, the applicable product rules and current website terms will determine how the relevant bet is handled, subject to applicable Australian law. Read the full information before placing a wager and play responsibly.