Welcome Package
Up to $6,500 + 1,000 Free Spins
Across 4 deposits, 20× wagering
Wagering
20× bonus amount
Min Deposit
$20 AUD
Max Cashout (No Deposit)
$100
Slots Contribution
100% toward wagering

Contact Kats Casino

If you need help with your Kats Casino account or have a question about our services, contact the support team at support@katscasino.click. We aim to make it straightforward to get assistance with common account, payment and gaming-related matters.

Kats Casino operates under a licence issued by the Curacao Gaming Authority. Player data and financial transactions are protected with SSL encryption throughout the site.
Kats Casino review contents
  1. How to get in touch by email
  2. What to include in your message

Welcome PackageUp to $6,500 + 1,000 Free Spins

  • Established2022
  • Game LibraryApprox. 220 games
  • Software ProvidersRealTime Gaming (RTG), Spinlogic
  • Payment Methods9 options incl. Bitcoin & Neosurf

How to get in touch by email

Send your question to support@katscasino.click. The support team can review your message and direct it to the appropriate area when needed. Replies are usually sent within 24 hours, although response times may vary depending on the nature and volume of enquiries.

You can contact us about matters including:

  • Account access, profile details and verification questions
  • Deposits, withdrawals and other payment queries
  • Bonus terms, eligibility and general promotional questions
  • Technical problems, errors or difficulties using the website
  • Responsible gambling requests, including questions about available support options

What to include in your message

To help the support team understand and resolve your issue more efficiently, include the information relevant to your enquiry. Avoid sending passwords, full payment card numbers or other sensitive security information.

  • The email address linked to your account or your username
  • A short, clear description of the issue or question
  • Any relevant transaction or account information that is safe to share
  • Screenshots showing an error or problem, where relevant

Please send one clear message about each issue where possible. If you need to provide more information after contacting us, reply to the same email thread so the support team can review the full context.