Responsible Gaming

Gamble for entertainment

Gambling involves risk, and every wager can result in a loss. Outcomes are determined by chance or by the rules of the relevant game, and past results do not predict future results. There is no guaranteed strategy, system or betting pattern that can ensure a win. Avoid viewing gambling as an investment, a regular source of income or a way to recover money that has already been lost.

Only gamble with money you can afford to lose after essential expenses have been paid. This includes housing, food, bills, transport, education, debt repayments and other financial commitments. Do not use borrowed money, credit intended for essential spending or funds belonging to another person for gambling. If you are under financial pressure, gambling is unlikely to improve your position and may make it more difficult to manage your obligations.

Set boundaries before you play

Making decisions before gambling can help you maintain control while you play. Consider setting a spending limit, a time limit and a clear point at which you will stop. Treat these limits as firm boundaries rather than targets to extend. Do not increase a limit because you are winning, losing or feeling frustrated.

• Create a gambling budget that is separate from money needed for everyday living.
• Decide how long you intend to play and take regular breaks away from the screen.
• Keep track of deposits, wagers, withdrawals and losses rather than relying on memory.
• Do not chase losses by placing larger or more frequent bets.
• Avoid gambling when you are upset, tired, stressed, affected by alcohol or affected by other drugs.
• Keep gambling separate from important tasks, work, study, family time and other commitments.
• Talk openly with someone you trust if you are concerned about your gambling.

Practical tools for staying in control

Responsible gambling tools are designed to help you make deliberate decisions and reduce the chance of gambling beyond your intended limits. The tools available through an online gambling account may vary. Read the relevant account information carefully and select settings that reflect what you can genuinely afford and manage.

Deposit and spending limits

A deposit or spending limit can restrict the amount added to an account or used for gambling during a selected period. Set a limit before you begin and review it only when you are calm and able to consider your finances clearly. A limit should not be increased to continue playing after a loss. If you are unsure what limit is appropriate, consider not gambling and seek independent financial guidance.

Time reminders and breaks

Online gambling can make it easy to lose track of time. Use any available session reminders, alarms or personal prompts to check how long you have been playing. Stand up, move away from the device and take a proper break. If you find that you regularly ignore reminders or continue playing for longer than planned, this may be a sign that you need stronger boundaries or a complete break.

Account breaks and self-exclusion

If you need time away from gambling, consider using an available temporary account break or self-exclusion option. A break can provide space to review your habits and decide what support may be useful. Self-exclusion is a stronger measure intended for people who want to prevent themselves from accessing gambling services for a chosen period or under applicable arrangements.

Before requesting a break or self-exclusion, check the applicable account instructions and any conditions that apply. Do not open another account or use another person’s account during a self-exclusion period. If you ask to close or restrict your account because gambling is causing harm, the request should be treated seriously. You can also ask a trusted person to support you in keeping away from gambling.

Account and payment security

Use only your own account and payment methods. Keep your login details private and do not allow another person to gamble using your account. Keeping your account secure helps you monitor your activity and prevents confusion about who made a transaction. Review account activity regularly and raise any concern through the available support process.

Recognising when gambling may be a problem

Problem gambling can affect people in different ways. It is not defined only by the amount of money lost. Gambling may be becoming harmful when it takes more time, attention or money than you intended, or when you feel unable to stop even though you want to. You do not need to wait for a serious crisis before asking for help.

Possible warning signs

• Thinking about gambling frequently or feeling restless when you cannot gamble.
• Spending more time or money gambling than you planned.
• Increasing bet amounts to achieve the same excitement or to try to recover losses.
• Chasing losses by gambling again soon after losing money.
• Borrowing money, selling possessions or missing payments to fund gambling.
• Hiding gambling activity, transactions or losses from family, friends or colleagues.
• Feeling guilt, anxiety, irritability or distress after gambling.
• Neglecting work, study, health, relationships or other responsibilities.
• Trying to stop or cut back but returning to gambling repeatedly.
• Gambling to escape sadness, stress, loneliness, boredom or other difficult feelings.

One warning sign may be enough to justify a pause and an honest review. Several signs, or any impact on your safety, finances or relationships, are strong reasons to stop gambling and seek help. Support is available, and asking for assistance is a practical step rather than a failure.

What you can do now

1. Stop gambling and move away from the website or gambling device.
2. Do not try to win back losses or make an urgent decision about further deposits.
3. Tell someone you trust what is happening and ask them to help you maintain a break.
4. Review your available account restrictions, including a break, limit or self-exclusion option.
5. Make a list of essential expenses, debts and upcoming payments so your financial position is clear.
6. Contact an independent gambling support service, health professional or financial counsellor for guidance.
7. If gambling has created immediate risk to your safety or wellbeing, seek urgent help through appropriate emergency or health services.

Getting support in Australia

You can seek help whether you gamble occasionally, regularly or online. Gambling support services in Australia can provide confidential information, counselling and practical guidance for people who gamble, as well as family members and friends affected by someone else’s gambling. Services may be available through national, state and territory organisations, community health providers and qualified counsellors.

Gambling Help Online and local gambling support services can help you understand your options and decide what to do next. You may also speak with your general practitioner or another qualified health professional. If financial problems are involved, an independent financial counsellor may help you review debts, essential expenses and safer payment arrangements. Choose a service that is appropriate for your circumstances and location.

Support for family and friends

Gambling can affect a household even when only one person is gambling. Family members and friends may experience stress, financial pressure, conflict or concern about their safety. You do not have to manage these effects alone. Consider speaking with a support service, setting clear financial boundaries and protecting access to household funds and important documents where appropriate.

When raising a concern with someone who gambles, choose a calm time and use specific observations rather than accusations. Explain how the behaviour is affecting you, listen to their response and encourage professional support. You cannot control another person’s gambling, but you can decide what boundaries you need and where to obtain help.

Our general approach

Kats Casino provides responsible gaming information to encourage informed choices and safer gambling habits. Account features, restrictions and support processes may be subject to applicable laws, operating requirements and the terms that apply to your account. If you believe gambling is no longer suitable for you, stop playing and use the available account restriction options rather than relying on willpower alone.

This page provides general information and is not a substitute for professional medical, financial or legal advice. Gambling laws and support options can differ across Australia. Always consider your own circumstances, check the current information provided by relevant Australian services and seek independent advice when needed.