Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device and remember certain information about a visit. Some cookies are stored only for the length of a browsing session, while others may remain on your device for a longer period.

Kats Casino may use cookies, pixels, tags, software development kits, local storage and similar technologies. In this policy, we use the term cookies to refer to all of these technologies unless a different meaning is clear from the context. These technologies may be used on our website, in account areas, in promotional pages and in other digital services that link to this policy.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be combined with other information held by Kats Casino or a service provider. Where this happens, the combined information may be treated as personal information under applicable privacy laws.

Cookies help us provide a more reliable and secure website. They can also help us understand how visitors use our pages, remember selected settings and present information that is more relevant to a visitor's interests. The cookies used on a particular page may depend on the features available on that page and the choices you make.

How Kats Casino uses cookies

Strictly necessary cookies

Strictly necessary cookies support the basic operation, security and availability of the website. They may be used to maintain a secure session, help you move between pages, remember information entered into forms, support account access and protect the website from suspicious or unauthorised activity. Without these cookies, some website functions may not operate properly.

These cookies may also help us identify technical errors, maintain the integrity of account and payment-related areas, and apply security measures. Because they are necessary for the operation of the website, they may not always be disabled through the cookie preference tool. You can usually block them through your browser, but doing so may prevent some services or account features from working.

Preference and functionality cookies

Preference cookies remember choices you make so that the website can provide a more consistent experience. For example, they may remember language, display, accessibility or cookie consent settings. Functionality cookies can also support optional features that you choose to use.

If you remove these cookies, or use a different device or browser, your preferences may not be remembered. You may then need to make the same selections again. These cookies are intended to improve convenience and are separate from the controls that apply to your account or responsible gambling settings.

Analytics and performance cookies

Analytics cookies help us understand how visitors use the website. They may collect information such as the pages viewed, links selected, the time spent on a page, the general type of device used and whether a page displays an error. This information is generally used in an aggregated or pseudonymous form.

We may use analytics information to measure website performance, identify areas that are difficult to use, improve navigation, test changes and make the website more useful. Analytics information is not intended to determine the outcome of games or to change the terms that apply to your account.

Advertising and marketing cookies

Where permitted and where you have provided any required consent, advertising or marketing cookies may be used to measure campaigns, limit repeated advertisements, understand which content is of interest and help deliver promotions through digital channels. These cookies may allow a browser or device to be recognised across different websites or services.

Marketing cookies do not change the rules of a game, guarantee a result or create an entitlement to a promotion. Any offer or promotional communication remains subject to the terms presented with that offer and any applicable account, age and eligibility requirements.

Your cookie choices

When you first visit the website, you may be shown a cookie banner or preference tool. This tool may allow you to accept optional cookies, reject optional cookies or select categories individually. Your choices may be stored in a cookie so that the preference message does not appear each time you visit.

You can change your choices at any time by using the cookie preference link or control made available on the website. Changing your settings will not normally affect cookies that were already placed on your device immediately. You may need to delete existing cookies through your browser or device settings before a changed preference is fully applied.

Browser and device controls

Most browsers allow you to view, delete or block cookies. You can often choose to block all cookies, block cookies from particular websites, delete cookies when the browser closes, or receive a warning before a cookie is stored. Mobile and tablet devices may provide similar controls through their operating system or browser settings.

The steps for managing cookies vary between browsers and devices. Information about these steps is usually available in the browser's help or privacy settings. If you block strictly necessary cookies, you may be unable to sign in, maintain a secure session, use account features or access parts of the website. Blocking optional cookies may reduce personalisation and may affect the accuracy of website analytics.

Some browsers and devices offer privacy features such as private browsing, tracking protection or advertising controls. These features may limit certain technologies, but they may not control every cookie or data collection method. You may also need to repeat your choices if you clear your browser data, use another browser or access the website from another device.

Account and responsible gambling settings

Cookie settings are separate from account restrictions, marketing preferences and responsible gambling tools. Turning off marketing cookies does not automatically close an account, remove promotional communications sent through other channels or change any responsible gambling setting. Likewise, changing a responsible gambling setting does not necessarily delete cookies from your device.

If you want to stop receiving direct marketing, use the unsubscribe or preference option included in the relevant communication, where available, or use the contact channel provided on the website. Account closure, self-exclusion and other responsible gambling requests should be made through the applicable account or support process rather than through browser cookie controls.

Third-party technologies, privacy and updates

Some cookies or similar technologies may be placed by third-party service providers that support website hosting, security, analytics, communications, advertising, fraud prevention or other business functions. These providers may process information collected through their technologies in accordance with their own privacy notices and contractual arrangements.

Third-party providers may change the name, purpose, duration or operation of their cookies. For this reason, the precise cookies used on the website may vary over time. We aim to use appropriate providers and to review technologies used on our digital services, but a browser or device may still receive third-party cookies when you interact with embedded content, links or services operated by another organisation.

Information collected through cookies may include an IP address, device or browser information, general location information, pages visited, referral information, session details and interactions with the website. The information collected will depend on the technology and your settings. We may use this information for security, service operation, measurement, improvement, compliance and communications purposes, as described in our Privacy Policy.

We do not intend for cookies to be used to identify a person where identification is not reasonably required for the relevant purpose. However, information may be connected with an account, device or session where this is necessary to provide a service, maintain security, investigate misuse or meet legal and regulatory obligations.

Retention and international processing

The period for which a cookie remains on your device depends on whether it is a session cookie or a persistent cookie. We may also retain information obtained through cookies for as long as reasonably necessary for the purpose for which it was collected, to maintain records, resolve disputes, protect our interests or meet applicable obligations.

Some service providers may process information outside Australia. Where this occurs, handling of information may be subject to the laws of another country as well as applicable Australian privacy requirements. Further information about the handling, use, disclosure and storage of personal information is provided in the Kats Casino Privacy Policy.

Changes to this policy

We may update this Cookies Policy when our website, technologies, service providers or legal requirements change. The updated version will be published on this page with a revised date or other notice where appropriate. We encourage you to review this policy from time to time so that you understand how cookies are used.

If you have a question about this policy, your cookie choices or the handling of information collected through cookies, please use the contact or support options made available on the Kats Casino website. Do not include unnecessary payment details, passwords or other sensitive information in an enquiry.